Forum Thermomix
Welcoming Center, Management and General Chat => Chit Chat => Topic started by: Halex on August 21, 2011, 12:39:53 am
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I hsve emailed them twice now. I would like to buy the fast & easy book , 2 copies, but they are not retuning my emails. Help please
Thanks
Hally
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Hi Hally,
I bought two books from the UK site earlier this year and had them posted to me in Adelaide. I just emailed them from their website and they emailed me straight back with the price (including postage, which is the killer!). I did have to ring them though with my credit card number, as they don't do the credit card thing via email.
Perhaps check the time difference and ring them tomorrow? I think I have the lady at UK Thermomix's direct email address still if you'd like to try emailing her? I could PM it to you?
Maybe someone in the UK can offer more help.
Katie :)
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Please pm.
Thanks Katiej :)
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Hally I also rang them. I found the cost of the call was hardly anything and was surprised by the fact that the book arrived in just a few days. Quicker in fact that things I have had sent from Perth.
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you can also use Skype to call them if you aren't set up for international calls at home. We have them blocked as we use Skype a lot. I have called them using Skype a couple of times :)
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I'm wondering if there are problems with their email system as you're the second person I've heard from recently who has not had a reply.
If you like, I can call them tomorrow for you Hally - can you PM me your email address please so they can check whether they've received any from you.
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Oh thanks Katya, that is so so sweet. I sent 2 emailsvia website and 1 today from katej email ontact
Will m you :)
H
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I think I rang them. Our time 4:30pm is their morning.
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All organised and books on thecway.
Thanks Katiej & Katya
Hally :)
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Excellent!
I hope they arrive on a day your checking the PO box and you can sneak them in the house :)
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Excellent!
I hope they arrive on a day your checking the PO box and you can sneak them in the house :)
I think they need to at the moment lol ;D - good thing we have your back Hally - remember the 50% rule!!!! :D
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From another post of mine
He was in a good mood last night, our power bill was down by $200, he gave ds $20 and priased me, didnt mention ds and I had been in bali for 24 days... Sshh..
Even happy about all new purchases :D
Dh left light in in bedroom, ds said to dh, you have left the light in, now thats going to come out of you work money. I cracked up ds only 7 years old..
Dh just rang and asked if i was playing with my new toys
I think he has calculated tax cheque and he is hoping fr a whopper! Lets hope so.
Books will be ok, because i had to help my friend out, so shrs paying 1/2
H
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Books arrived today, it was very quick. Yay ;D
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The TMX website is great. I was on the telephone with a lovely lady named Isobel who works I suppose for HO. Anyway, I gave her my CC number and literally one day later my EDC book was delivered. Sadly, it is with my friend in the UK but I thankfully I will be there in one week. I can wait, just!!!
xxx
;D
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What is the difference, is it worth getting, as my Dad is in the UK and my Birthday is coming up?
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It has a lot more recipes in it Penji - more drinks, bread, main meals and certainly worth the money. I'd definitely get Dad to get it for you. I've only had mine a short time but I think it's great - I've not done much from it but there are plenty of things I hope to get around to doing.
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Thanks for that Judy, I will, I love this Forum you always get an answer, we should go into the Customer Service Industry we would be number one in the Country!