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Messages - tlcmum

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Questions? Technical Issues? The Survival Guide / Re: Drowned Thermie
« on: November 11, 2011, 08:13:58 am »
I phoned head office and the technician from TMX was most helpful. He noted that it would not be covered by warranty if I sent it down for a service, and that they couldn't 'wash' the circuitry, only dry it and clean off any obvious bit of food/sauce. He said it might just keep on going indefinitely, and that I might want to just keep using it (seeing it is working OK) and send it down for repair if / when it stops working. If they could give the innards a good wash / clean then I'd send it now, but seeing as they can't, I guess I'll just wait.
Thanks again for everyone's help (and sympathy) on this one!

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Questions? Technical Issues? The Survival Guide / Re: Drowned Thermie
« on: November 11, 2011, 02:42:03 am »
Thanks everyone. I have plugged it in again and it turned on (with no error messages) and didn't trip the circuit breaker - so at least I can use it. I will phone my consultant/head office and see about getting it serviced - I don't think barbecue sauce, egg and meat juices can be good for it.

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Questions? Technical Issues? The Survival Guide / Re: Drowned Thermie
« on: November 10, 2011, 09:52:05 pm »
Aaah - such a worry.
I've let it dry for a few hours upside down with towels under it, then have lt it overnight on it's back - again with the towels. I am hoping that it will work when I plug it in this afternoon after work.
My concern is that even if it does work it has had meat juices, egg, barbecue and Worcestershire sauce all through the innards. Surely that will corrode parts at some point.
The was never an error message on the display.
Will keep you posted.

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Questions? Technical Issues? The Survival Guide / Drowned Thermie
« on: November 10, 2011, 09:40:23 am »
My son was making tea  tonight (a little distractedly as there was a new game he wanted to get back to!) He put the bowl on the machine without the base or blades on it (how he didn't notice I'll never know). Then proceeded to put all the ingredients into the bowl (including quite a bit of liquid).

He said "Mum the Thermomix is leaking". After identifying the problem I cleaned as much fluid from under and out of the centre of the machine where the bowl 'seats' itself. However, we hadn't noticed that the TMX had tripped the circuit breaker for all the power points in the house. Each time I plugged Thermie in and turned it on the trip switch would blow again. The machine itself turns on briefly, just before blowing the circuits.

I've had Thermie upside down on pillows with towels under him to dry out, but I don't know what else to do. What happens if it is fatal?   :'(

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