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Messages - thenorthern
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« on: September 16, 2014, 07:46:32 am »
I too have no complaints with the service. I guess it's something that just varies experience to experience. I'm lucky enough to have an AMAZING consultant, who is not only a good consultant (knows her stuff) but she's LOVELY. That has really helped my impression of Thermomix. I haven't dealt with their head office because I've not needed to. I'm so impatient, and a bit frustrated with the lead time, though. In my job I have been the one telling people lead times etc, not being able to confirm dates. It's not nice, but at least in my job I knew and could explain WHY people would wait 4 weeks for their service/product. With the Thermomix, I really can't understand why it's taking so long, and why they took the money so soon since they knew how long it would take. If they allocated me one and I canceled last minute and they didn't have my money, nothing is lost because they could just re-allocate it. It's not like they need my money so soon to build me a custom model or anything. Just silly, and my only complaint with this process.
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« on: September 15, 2014, 02:01:20 am »
When I first learned that Thermomix don't sell in the US I was actually really surprised. There isn't much technology that the rest of the world has and the US doesn't. And while I get that the way Americans eat and cook vs Australia/Europe/Canada is a little different, it's not so different that the TMX wouldn't be useful. I am thankful Australia hasn't missed out like it does with way too many things though.
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« on: September 14, 2014, 04:12:58 am »
I think the long delivery time is not good! Is it really 20 days? When paying so much and a newly released model I think it should be delivered much faster. I have never liked the Thermomix sales model.
I'm enormously impatient too. Mostly because my payment has been processed, and the consultants went to collect their new TMXs the day after the launch. I really can't get what the hold up is, since they're warehoused here already, and they have my money... I've never been good at waiting though.
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« on: September 13, 2014, 03:31:50 pm »
I need to try this! Turkish delight is my favourite.
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« on: September 12, 2014, 02:39:51 pm »
I can't wait for them to launch more! I can already see myself collecting them. Although I am a vegetarian so they're not all likely to appeal to me. But I'm dreaming of a baking themed one for bread and cakes etc! And individual cuisines, too. I'm not particularly attracted to books, so I think these chips are great. Not for everyone, but for me at least.
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« on: September 12, 2014, 02:36:45 pm »
I'm also interested to see the longevity of the TM5 - I've ordered one and just hope any problems will happen during the warranty period. However, the TM31 has a computer in it, too, with a screen and buttons and a dial that all fail people (error messages, screens moving etc) so I'm not particularly concerned about that. The unit isn't logically more susceptible to a fault in that sense, the touch screen itself aside. Power surges, errors etc are still a problem in the old model... The mechanical arms, however, could pose a problem if they wear. Although I have never really loved the way the lid locks onto the TM31, I always felt like that mechanism could break too. So I guess what I'm trying to say is I HOPE it will be fine.
I absolutely cannot believe the way people are behaving in the comments of Thermomix announcing the extra bowl for new owners. People are getting ridiculous. Someone is always going to be unhappy, that was the problem with launching it at all - someone missed out the day/week/month before, even if they gave a year's notice. Now people are unhappy their June purchase doesn't qualify. They will never please everyone and the entitlement to a gift by so many people who missed out is amazing to me.
Sorry to be such a negative nancy. I just can't wait for my TM5 and while admittedly I'm one of the lucky ones, I'm getting second hand embarrassment being a thermomix owner.
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« on: September 08, 2014, 12:40:26 pm »
Great idea, especially because I'm about to start making bread regularly and have always wondered how to go about it in sometimes-rainy Melbourne without putting the heater on, LOL!
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« on: September 08, 2014, 12:27:17 pm »
I love seeing everyone's kitchens! I am a kitchen planner and so it's always fun for me to have a stickybeak! Despite working in the industry, I rent and as such my kitchen is pretty sad.
My username is the title of the song I was listening to when I signed up! Haha!
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« on: September 08, 2014, 11:25:54 am »
YUM!!
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« on: September 08, 2014, 11:23:12 am »
I also agree re the video. He was overly negative and carried on a bit unnecessarily. I do agree that the core of it has not changed and new and old owners alike should be pleased, but I think he was being a bit reactive and unfair to the new machine. The ultimate sentiment that they're both great machines is very true though. I think his complaints regarding the extra time it takes to get a recipe going is silly because it'll be negligible once he and others get the hang of it. I was also a little slow getting to know the TM31, but now it's near second nature.
I feel good about my TM5 that's on it's way, but I have used a TM31 and it was what made me fall in love and want to order in the first place. I think all the negativity is a shame.
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« on: September 06, 2014, 03:50:37 pm »
I have a few thoughts:
- There was no way Vorwerk could have not upset people. If they gave one month's notice, people who bought 32 days ago would have been angry. If they gave two month's notice, people who purchased three months ago would be angry. It's a no win situation. If they had had a runout sale like cars do, people still paid full price the day before the sale announcement. If they say they will reimburse people who bought their's within 4 weeks, what about the poor people who signed on 5 weeks ago? It is just a real shame, but it's business, at the end of the day. They can't give everyone who is angered (as I would be, admittedly) their money back/a new machine etc.
- I don't think for MOST people, it's a big enough change to warrant them selling up and upgrading unless they're a huge tech nerd and love the new features or you're a consultant or just generally have enough money to buy at whim. It has some nice new features, new designs etc, but at it's bones, it does the same things.
- I am in the band of people who ordered during out of stock and have been given the option to buy the new model or get a discounted TM31. I feel very lucky to have booked my consult when I did.
- My consultant said there is (limited) stock in Victoria currently.
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« on: September 03, 2014, 02:17:15 pm »
I'll need to check the form. I assumed it was from time of order but will double check. Have you ordered recently and had payment taken out?
No idea about TM31 stock but I doubt it.
Again not sure of timeframes of delivery. I would assume (and assuming can be totally wrong!) that some stock has arrived by now especially with consultants needing machines to start demos and people already waiting for their machines.
I think those who are close to group leaders would know more than a normal consultant. And I don't think any group leader would want to risk their position by saying too much to any consultant though.
Sorry don't know much info beyond what I've already said as I'm a bit out of the loop in general
Thanks. I ordered but haven't paid. I was told they aren't taking payment because there's no stock, and would take my payment when they stock was flowing again.
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« on: September 03, 2014, 01:16:32 pm »
Turando, and others, can I ask some questions to confirm some things? I'm not sure how much you know obviously so no worries.
Can I be confident that my cooling off period begins when I make payment NOT from when I signed the form? Do you think there will be more stock of the TM 31 at all, from today/when they went out of stock last week? Approx how long will it be until the new model will be ready to be delivered? Do only select consultants know? I imagine this is the case.
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« on: August 27, 2014, 01:34:27 pm »
I had planned on buying one this week and was told there was no stock. My consultant did the right thing and remained tight lipped regarding a new model, I'm sure they're being kept in the dark, but she didn't really entertain the rumours regardless. Although we're waiting, obviously, because there's no stock... I hope it's a new model but I will be very disappointed if it's significantly more expensive, because I've budgeted 2K and want one rather impatiently. It will be a shame if it's more and I can't even get a TM31 after the new one is released, either...
I can't really imagine what the changes will be, although the bigger thermoserver would suggest a bigger bowl. Maybe more sensitive temp control and hopefully a more sensitive scale? Other than that, I really can't imagine.
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