TR= Thermomix Representative

To the "shopping" in Germany: yes and no  
You can buy spare parts in the online shop, also the books and the brand new chips. You can't buy the TMX online at the Vorwerksite. I have heard, that the is a huge store in Hamburg, where you buy the TMX directly, but I am not sure if that information is correct. Sometimes you can buy the TMX directly on special fairs. But the "normal way" ist, like everywhere else, you buy it at the TR.

For those buys, who ordered the TM31 but never received one (like me) Vorwerk made the offer, that you pay 90 Euro more and the order is transferred into an order for the TM5. We were told, that we should be preferred withe the delivery. But to be honest, I doubt that. At the hotline I was told, they start shipping at the 22.09.14 And it will take 10 -14 days to be at my home. As far I have seen postings in the Internet it seems quite a lot of people got different information. I will let you know, when my TM5 finally arrived. Ordered at the 15.08.14...  

Vorwerk made a special offer, ordering a TM31 before the 22.08.14: you get a second bowl and 2 books for free. But only when you have your cooking event within 3 months after ordering. We, who have ordered in that time, get that offer transferred to the TM5. So, after I made my cooking with the girls, I will get a second complete(!) bowl for the TM5 for free and 2 books as well. Which is quite nice  
There seems to be no special offer for those who bought and received the TM31 shorty before the new one. What is not nice.

My problem will be that cooking-event as my TR didn't answered my last mail... The whole process, luck of information etc and the not communikation with that TR(she has sold the TMX, so why should she bother?  ) is starting to anoy me quite a lot....

Hi everyone,
many greetings from Germany!
Leesmac, by now I would like to say after reading the german fb, it sounds in Germany as bad a here (apart from that we haven't had the whole thing in the news by now) Quite a lot of new customer are rather annoyed. I have bought mine on 15. August and was told as well, there is no new model. (I didn't believed because of the rumours I have read before, but it really doesn't matter to me.) My TM31 was not delivered and, as far as I know, it will not delivered at all.  First there was a delay from 1 week, then from 2 and it ended with a letter, saying there so many TM ordered, they can tell me the delievery date not before the 15. September. And I should not phone them. Ok, and now I am waiting for the magic mail/letter telling me the date my TM5 will arrive.

I have heard about "but cars and iPhones..." quite a lot by now. Yes, when I buy a new car and I leave the parking lot, I loose quite a lot only money within the first 100 meters. BUT, I normally know, when a new model will be hitting the market. Same with the iPhone.

I have the VR100, the small robot that hoovers the rooms without me being around (cool thing by the way ) and I know that there will be a new robot next week at Vorwerk. I have seen him already on TV.

So Vorwerk, you have done it with the VR100, why haven't you done it with the TM31/TM5? Now quite a lot customers (as it seems worldwide) are angry and quite a lot are thinking to sent their brandnew TM31 back within the first 14 days.

OMG!