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Messages - Urban Gatherer

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Questions? Technical Issues? The Survival Guide / Re: THX 31 repair costs
« on: January 05, 2015, 08:01:06 am »
yep got through around 11.30 NSW DS time. All hopefully organised, courier collecting tomorrow or Wednesday. Hopefully won't be any more than $350.


Thanks for the contributions here - much more helpful than the 'official' forums!

Urban

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Questions? Technical Issues? The Survival Guide / Re: THX 31 repair costs
« on: January 04, 2015, 11:09:31 pm »
Wow, that blows me away.

They don't even list this fact or their opening hours on their website :/



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Questions? Technical Issues? The Survival Guide / Re: THX 31 repair costs
« on: January 04, 2015, 10:30:37 pm »
I've been trying to call the TM number for the last 30 minutes - please do not tell me that this appliance, which costs a small fortune, has WA hours only available for customers who need their assistance - ie I need to wait till Midday or 1pm before I can even begin to get this sorted?



So very frustrated.

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Questions? Technical Issues? The Survival Guide / Re: THX 31 repair costs
« on: January 04, 2015, 02:10:12 am »
Thanks Judydawn.

I think ours is past that - the mishap happened on Thursday, and it worked perfectly fine straight after, so we thought it was fine, I didn't go to use it again until last night - and it refuses to do anything other than beep :(

Hoping that when I call them tomorrow I can get it sorted quickly.

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Questions? Technical Issues? The Survival Guide / Re: THX 31 repair costs
« on: January 03, 2015, 09:46:57 pm »
Thanks Judydawn, yep - it was water, oil and salt and cashews. I cringe just thinking about it!!!!

And am cringing at the potential repair costs :(

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Questions? Technical Issues? The Survival Guide / Re: THX 31 repair costs
« on: January 03, 2015, 09:45:39 pm »
Hi Chocolatte

No contents insurance. It was a case of "too many cooks".... someone washed it and pulled the seal off the blades, someone put the dishes away not realising there was no seal on the blade and someone poured liquid into the TM without the seal on the blade :/


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Questions? Technical Issues? The Survival Guide / THX 31 repair costs
« on: January 03, 2015, 08:58:23 pm »
We have a 'drowned' TMX - just beeping at us now - display is still working fine (though I think the two little led lights have stopped working).

Unfortunately, I purchased my machine second hand. I know it wouldn't be covered under warranty anyway, but I don't have a consultantant so am a bit lost on where to begin.

We are in NSW, Hunter region. Is there a repair centre nearby or do I have to send it to Sydney?

Can someone who has had to have their's repaired please share how much it has cost them?

Thanks

urban

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