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Messages - JJThermie

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Chit Chat / Re: Using a North American (Canadian) TM-5 in Australia?
« on: April 13, 2018, 04:33:39 pm »
Thank you very much for your help, Judy and cookie1.

Unfortunately, I am yet to get a clear answer. I will be sure to post here when I do, however, I may end up selling here in Canada just to be safe.

If anyone else finds themselves in the same situation, the guidance I received from Thermomix Canada is as follows:

"We suggest not use a transformer because the machine has a maximum power consumption of 1400W. It is likely that the transformer / machine could be damaged, even using a transformer with more capacity than 1,400 W. We highly recommend to contact a local electrical technician to get a 110-volt outlet dedicated to the Thermomix. The machine can works on 50/60Hz, the difference of efficiency is slightly small and does not affect the functionality of the machine."

I have contacted some electricians in Australia, and will post their response here when I hear back.

Thank you again for your help.

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Chit Chat / Using a North American (Canadian) TM-5 in Australia?
« on: April 03, 2018, 04:49:09 pm »
Hi all,

My family are from Australia, however we have been living in Canada for the past 2 years. We purchased a Thermomix here from Quebec.

We are shortly moving back to Australia, and hope to take the Thermomix with us.

I contacted a company in Australia who sells transformers, who advised that a transformer can deal with the voltage difference, but if the machine is 60Hz it may run a little slower on Aus 50Hz supply.

I have also contacted Thermomix Australia, who 'aren't able to comment on overseas machines', which I completely understand and respect. Thermomix Canada have been hugely helpful, and are looking into it for me. I thought I might ask here as well in case anyone has personal experience.

We purchased the TM5-4 in Canada based upon the specifications in the instruction manual, available here http://canada-west.thermomix.com/en/instruction-manuals/

The manual on page 12 states the TM5 power supply is 50/60Hz. I have just noticed, however, that the bottom of the Thermomix itself states only 60Hz.

Is anyone possibly able to confirm whether the TM5-4 in Canada is 50/60Hz, or only 60Hz?

Or else, has anyone had experience with using a North American Thermomix in Australia?

Any help or advice would be greatly appreciated, as we would really prefer not to have to sell and purchase again in Aus.

Many thanks in advance.

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