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Suggestions and Complaints / Not impressed with warrantee
« on: July 26, 2012, 12:41:16 am »
I've had a Thermomix for 6 months now, love it and never had a problem BUT my friend who has had hers for about 9 months is not very happy with the warrantee service.
Last week her TM stopped working, it was sent for repair and was told that a cockroach had got into the motherboard, caused some damage and it would cost her almost $400 to repair.
Her kitchen is as spotless as mine...Does this mean that these machines are designed so bad as to let vermin into electronic parts?
Her trusty 20 year old Kenwood Chief still sits on the bench with never a problem. I am now thinking of dousing mine in Morten.
Shame on you TM.
Last week her TM stopped working, it was sent for repair and was told that a cockroach had got into the motherboard, caused some damage and it would cost her almost $400 to repair.
Her kitchen is as spotless as mine...Does this mean that these machines are designed so bad as to let vermin into electronic parts?
Her trusty 20 year old Kenwood Chief still sits on the bench with never a problem. I am now thinking of dousing mine in Morten.
Shame on you TM.