Hi there
I'm italian and I'm using  the Thermomix (for me is Bimby) since 30 years.
First of all, sorry for my bad english  And thanks for having me
I  own now 2 Bimby and I used both: the TM21 and TM31. But I still have the first one, the 3300 still working 
For me it'is natural  cook everything with it, so every day I use it 3 o4 time.
And all the italian recipe are converted by me for the Thermomix.
I'm now searching for a repair store for my TM21 that, in some heavy duty, has some problem. I want to have it in great shape, so I can make a present to my young daughter.
I know there is a store in Quebec City, but i'm wondering if there are any chance to repair it in Montreal.
I'm living in Moncton (NB) now, but next year I'll move me too in Montreal where my daughter has her PHd in McGill and my son have his work after graduated in Mount Allison.
So, searching for a solution for my problem, I found your forum and now.... I'm here 
Thanks and have a great day
Lio