My TMX won't play with me anymore

[earth mumma]

Hi JD.  Very good news  My thermie is out of action again.  I am having on going issues with my blades.  They were replaced 4 mths ago and now the new ones are broken : .  I only have 2 weeks left of my warranty so I am really hoping that this will be the last time.  It has made me a bit nervous I must admit, but I love my Thermie and use it so much that I don't know what to do with out it and don't know how I can manage wholefood cooking without it helpng me.    This morning I was at a loss first up as breakfast is always made in my Thermie - rice milk, polenta, porriage or a breaky shake.  My oven went off to the repair shop last week too, so I am in a real spot.  (The oven is only 3yrs old, but out of warranty).  I think I've forgotten how to cook without the help of my Thermy and oven 

[judydawn]

That's not good earth mumma, let's hope they can work out why the blades are breaking this time - lucky you are within the warranty period (albeit it only just).  Then to have the oven let you down too, it must be really hard at mealtimes.  I coped really well without mine for almost 3 weeks but it is so nice to have him back. I can see you need him a lot more than I do though with your type of cooking so good luck with the outcome this time.

[achookwoman]

Earth mumma,  this is not good.  NO oven and no Thermi.  Hope they can work out why you are having problems with the blades.

[CreamPuff63]

earth mumma, i have just replied to another post about extended warranty so I hope this is of some benefit to you  it is reasonable to expect an oven to last more than 3 years so you need to stick up for your rights.

[earth mumma]

Thanks for that everyone.  Had a chat this morning with HO.  The blades are not covered by the warranty (even though they did replace the last ones) and I am trying to find out what to do now via my consultant.  They seem to feel that I must be doing something wrong  for them to break again and that this is actually a very rare problem.  Since I got the new ones I have been VERY careful about how I use them and have been sticking to the guidleines like glue.  So I don't know what's going on.  I'll let you know.