LOL Nik, I hardly every shopped in Waitrose, never had a local so I really was trying to remember (all I could think of was dh's favourite - read expensive - jars of things on the top shelves, lol).
Just seeing the old ladies jumping around the store.
Waitrose and Ocado have certainly grown in the last 5 years, ocado was just started and not everywhere and there is now a waitrose in marylebone - when I lived there I had to go to a horrid Safeways on Edgeware Road or Selfridges food hall, lol.