Hi Lusagi, Vorwerk may have ceased production of spare parts for the TM21 but whomever is contracted to fix different models of the Thermomix may still have parts available. Have you explored all avenues or have you only contacted Vorwerk direct. What country are you in? Here in Australia I would contact our Head Office in Perth and they would be abe to tell me if someone in my State could help. Good luck in your quest, if spare parts are still available these machines should last for many years.
