Sealant breaking off.

[Decadent Dot]

Has anybody else had the problem of that  fine line of sealant around the edge of the TM5 breaking off.  I have never had any problems with Thermomixers in  almost 35 years  but now I notice that the sealant is breaking away. I am wondering if anyone else has noticed this.

[Cornish Cream]

This problem is new to me Dot.I would give HO a ring and see what they say about the problem.
Telephone 0330 660 0834
The only problem I've had with my TM5 was a Error code C160 fault.It was fixed under warranty.
Please let us know how it's resolved.

[cookie1]

I don't have that problem Dot. Get it fixed. Your machine must look a little shabby. My TM 5 is giving error messages about being able to access the chip. I have brushed the terminals etc but it hasn't helped. I don't want to have to send it back for such a dumb thing but DD uses the chip a lot.
I will contact my consultant and see what she says.

[Bedlam]

Cookie mine had issues with the chip too.  My consultant popped over with another chip and found it was my chip that was faulty,she replaced it there and then.

[Decadent Dot]

Thanks everyone. Well I decided that CC was right and I have contacted Thermamix or should I say Vorwerk. They asked for photos and straight away said that it is something to do with the bonding of the outer casings and is not a sealant. I liked the way they said that someone would call on me on monday with a "comfort box". They will take it and return it in 5 days. A very nice service. All I need to do now is to do the recipes I have planned and freeze them.

[cookie1]

I love the idea of a comfort box. I wonder what will be in it?

[Decadent Dot]

Well Cookie, I suspect that the comfort box is for the comfort of the machine in travelling and not for me at all although I liked your prompt thought.

[mcmich]

Well Cookie, I suspect that the comfort box is for the comfort of the machine in travelling and not for me at all although I liked your prompt thought.

Of Course - Speedy recovery for Thermie.

[Cornish Cream]

Great news Dot that your TM is going to be fixed.

[cookie1]

Oh how disappointing. I thought it was to comfort you while your machine was away. I was imaging all sorts of things.