Author Topic: FREE KNIFE SHARPENING  (Read 9790 times)

Offline trudy

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FREE KNIFE SHARPENING
« on: September 30, 2009, 04:14:12 am »
I found out the other day that Wusthof has a knife sharpening service, which is free for the life of your knife.  The only catch is that you have to send it to Western Australia (other countries refer to head office). I have just spoken to the Western Australian office who tells me that the turn around is very quick and at no cost to the customer as postage is Replied Paid.

The address is :-

Replied Paid
Wusthof Knife Sharpening Service
PO Box 308
CLOVERDALE
Western Australia   6985

Cheers
Trudy

Offline Thermomixer

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Re: FREE KNIFE SHARPENING
« Reply #1 on: September 30, 2009, 05:04:03 am »
Oh bugger - now, after making fun of those sandgropers - looks like they have something else that would be helpful.

Thanks Trudy
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Offline Meagan

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Re: FREE KNIFE SHARPENING
« Reply #2 on: September 30, 2009, 03:42:41 pm »
Trudy do you know if you can  drop it and collect it in person? that is fantastic service  :o I  heart my Wusthof knives  :-* :-* :-*
« Last Edit: September 30, 2009, 04:25:12 pm by Meagan »
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Offline faffa_70

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Re: FREE KNIFE SHARPENING
« Reply #3 on: September 30, 2009, 03:47:35 pm »
Oh bugger - now, after making fun of those sandgropers - looks like they have something else that would be helpful.

Thanks Trudy

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Offline trudy

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Re: FREE KNIFE SHARPENING
« Reply #4 on: October 01, 2009, 02:11:11 am »
Meagan,

I'm not sure, but call this customer service number  1800 800 631.  Their office isn't manned every day, so I left my phone number and they called me back the next morning.  Also ask they to include you in the mailout for "Feast"which is a free mag that comes out several times a year telling you info on the products that they import into Australia.

Cheers
Trudy

Offline Meagan

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Re: FREE KNIFE SHARPENING
« Reply #5 on: October 01, 2009, 07:56:34 am »
Thanks Trudy  ;D
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Offline brazen20au

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Re: FREE KNIFE SHARPENING
« Reply #6 on: October 01, 2009, 08:52:30 am »
i wish i had wusthof knives now! i have mundial and tupperware and both need a proper sharpen :(
Karen in Canberra :)
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Offline trudy

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Re: FREE KNIFE SHARPENING
« Reply #7 on: October 01, 2009, 09:22:10 am »
Don't worry Karen,  I have had these knives for years but never knew about this service. 

Cheers
Trudy

Offline Meagan

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Re: FREE KNIFE SHARPENING
« Reply #8 on: December 10, 2009, 07:31:13 am »
Well just thought I would let you all know I finally got around to sending 3 of my 6 knives in for sharpening. I got a call the next day to say that they would all be sharpened with no problem at all but that the sandwich knife had several small cracks in the handle and that they would be replacing it with a new one  :o :o :o. Wowee what amazing customer service!  :-*  :-*  :-*
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Offline trudy

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Re: FREE KNIFE SHARPENING
« Reply #9 on: December 10, 2009, 07:49:53 am »
Great to hear Meagan.  It's not often you get such good customer service is it?

Trudy

Offline Thermomixer

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Re: FREE KNIFE SHARPENING
« Reply #10 on: December 10, 2009, 08:13:49 am »
Really good to hear.  Thanks
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Offline I Love Bimby!

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Re: FREE KNIFE SHARPENING
« Reply #11 on: December 10, 2009, 11:39:07 am »
Wow that's fantastic!!! Never heard of them, but then again I dont have good quality knives either  :'(  ;).
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