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Author Topic: Steamer basket damaged by the blades! Has anyone seen this?  (Read 13033 times)

Offline dede

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Re: Steamer basket damaged by the blades! Has anyone seen this?
« Reply #15 on: July 14, 2011, 11:13:31 am »
Glad to hear Peleep, Hope that fixes the problem.
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Mandi, Mum of 5, Live in Tasmania. Work from home picture framing.

Offline ahoney

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Re: Steamer basket damaged by the blades! Has anyone seen this?
« Reply #16 on: November 14, 2011, 08:12:46 am »
The same thing has happened to mine!
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Offline Peleep

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Re: Steamer basket damaged by the blades! Has anyone seen this?
« Reply #17 on: November 14, 2011, 08:27:52 am »
if your TMX is still under warranty, you should be able to get a replacement basket....
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Offline thermoheaven

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Re: Steamer basket damaged by the blades! Has anyone seen this?
« Reply #18 on: November 14, 2011, 11:09:05 am »
same thing happened to my friend when her tm was delivered, so she was lucky our consultant was there. she got onto the problem right away and let HO know about it and they sent out a new basket.
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Offline Meagan

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Re: Steamer basket damaged by the blades! Has anyone seen this?
« Reply #19 on: November 14, 2011, 04:00:37 pm »
I am glad someone bumped this thread. I have noticed that if you don't put the basket in the bowl with the lips facing in the same direction then the basket does dip down and the blade does hit it. My suggestion is to always put the basket in as described.
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