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Forum Thermomix
Welcoming Center, Management and General Chat
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(Moderators:
cookie1
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judydawn
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Cornish Cream
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Good Consultant Stories
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Topic: Good Consultant Stories (Read 63051 times)
gertbysea
Hero Member
Posts: 11555
Don't experience life from the cheap seats.
Re: Good Consultant Stories
«
Reply #105 on:
November 15, 2012, 11:35:13 am »
No it is not under warranty. It's was picked up on Tuesday and no word yet.
Gert
Logged
Gretchen in Cairns, Australia
Life is like an onion; you peel off one layer at a time and sometimes you weep. Carl Sandburg.
gertbysea
Hero Member
Posts: 11555
Don't experience life from the cheap seats.
Re: Good Consultant Stories
«
Reply #106 on:
November 17, 2012, 11:20:46 pm »
It has now been a six days since DD,s Thermothingy was picked up to go to Brisbane Overnight. She has heard not a word from her consultant, HO or the Technician. When mine went away a few weeks ago I was praising HO for being pro active with keeping in touch .
Seems not all customers are treated equal.
Gert
«
Last Edit: November 19, 2012, 02:50:27 am by Gertbysea
»
Logged
Gretchen in Cairns, Australia
Life is like an onion; you peel off one layer at a time and sometimes you weep. Carl Sandburg.
gertbysea
Hero Member
Posts: 11555
Don't experience life from the cheap seats.
Re: Good Consultant Stories
«
Reply #107 on:
November 19, 2012, 02:48:02 am »
Amazing but my DD got a phone call from the techie and here is the problem and the quote.
The power board was shorted out by the cockroaches and that is the second most expensive part of the Thermothingy.
PROTECT your Thermothingy.
Gert
«
Last Edit: November 19, 2012, 04:30:24 am by Gertbysea
»
Logged
Gretchen in Cairns, Australia
Life is like an onion; you peel off one layer at a time and sometimes you weep. Carl Sandburg.
EmeraldSue
Hero Member
Posts: 2439
Re: Good Consultant Stories
«
Reply #108 on:
November 19, 2012, 03:12:27 am »
I'm gobsmacked!
Logged
"A messy kitchen is a happy kitchen and this kitchen is delirious." Anonymous
Kimmyh
Hero Member
Posts: 7059
Re: Good Consultant Stories
«
Reply #109 on:
November 19, 2012, 03:17:45 am »
OMG. Can't believe it.
Logged
judydawn
Global Moderator
Hero Member
Posts: 40116
Re: Good Consultant Stories
«
Reply #110 on:
November 19, 2012, 03:30:39 am »
Those cockroaches are a real problem Gretchen. I do hope someone is working with Vorwerk to alleviate this type of problem and I'd love to know how often this problem occurs in tropical climates. 2 in 1 family is a bit much though - will DD be prepared to pay that much, guess she has no alternative though and it is far cheaper than buying another one.
Logged
Judy from North Haven, South Australia
Make the most of every day, you never know what is around the corner.
Yvette
Hero Member
Posts: 4847
Re: Good Consultant Stories
«
Reply #111 on:
November 19, 2012, 03:59:32 am »
Yuck those cockroaches are a pain, is DD going to pay?
Logged
50plusandlovinglife
Jr. Member
Posts: 52
Our little girl Braandi
Re: Good Consultant Stories
«
Reply #112 on:
November 19, 2012, 04:01:29 am »
At least they gave you a quote and didn't just repair and send the bill. You get a lot of that today.
Logged
50plusandlovinglife
Life is short - enjoy it while you can
obbie
Hero Member
Posts: 17053
Re: Good Consultant Stories
«
Reply #113 on:
November 19, 2012, 04:49:16 am »
nasty cockroaches.
Logged
My Thermomix, Kitchen Aid, Pizza oven, Nu Wave 5 in 1, Spatulas, all brings love, laughter, happiness, and great food to my kitchen.
http://obbieskitchen.wordpress.com/
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gertbysea
Hero Member
Posts: 11555
Don't experience life from the cheap seats.
Re: Good Consultant Stories
«
Reply #114 on:
November 19, 2012, 05:04:02 am »
Yeah, I have covered it with bait dots and surrounded it by baits.
Gert
Logged
Gretchen in Cairns, Australia
Life is like an onion; you peel off one layer at a time and sometimes you weep. Carl Sandburg.
CreamPuff63
Hero Member
Posts: 7675
Re: Good Consultant Stories
«
Reply #115 on:
November 19, 2012, 05:16:02 am »
OMG
Logged
Non Consultant from Perth, Western Australia
A balanced diet is a biscuit in each hand
jeninwa
Hero Member
Posts: 2074
Re: Good Consultant Stories
«
Reply #116 on:
November 19, 2012, 06:06:23 am »
Bl......dy cockroaches, hope they are working out how to fix this problem, 2 machines in one family eaten by cockroaches, not good.
Logged
I child-proofed my house, but they still get in!
Cornish Cream
Global Moderator
Hero Member
Posts: 17490
Re: Good Consultant Stories
«
Reply #117 on:
November 19, 2012, 08:50:27 am »
Nasty little blighters
Logged
Denise...Buckinghamshire,U.K.
Don't cry over the past,it's gone.Don't stress about the future,it hasn't arrived.Live in the present and make it beautiful.
gertbysea
Hero Member
Posts: 11555
Don't experience life from the cheap seats.
Re: Good Consultant Stories
«
Reply #118 on:
November 19, 2012, 08:58:33 am »
They got into a neighbours new supeduper expensive washing machine computerised board thingy and shorted it out. Good thing it was under warranty.
I don't know any way to protect it absolutely and have talked to several experts. Pity there is no other critter that actually eats cockroaches.
I thought about building a moat but they still fly. If I put it into a sealed bag of some sort I would probably not use it as much but who knows. Any ideas?
Gert
Logged
Gretchen in Cairns, Australia
Life is like an onion; you peel off one layer at a time and sometimes you weep. Carl Sandburg.
Cornish Cream
Global Moderator
Hero Member
Posts: 17490
Re: Good Consultant Stories
«
Reply #119 on:
November 19, 2012, 09:03:13 am »
Are you on Twitter Gert? Maybe you if you are, you could make a comment on it and see what comes back.
Logged
Denise...Buckinghamshire,U.K.
Don't cry over the past,it's gone.Don't stress about the future,it hasn't arrived.Live in the present and make it beautiful.
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Forum Thermomix
Welcoming Center, Management and General Chat
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judydawn
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Cornish Cream
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Good Consultant Stories