Author Topic: Good Consultant Stories  (Read 63051 times)

Offline gertbysea

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Re: Good Consultant Stories
« Reply #105 on: November 15, 2012, 11:35:13 am »
No it is not under warranty. It's was picked up on Tuesday and no word yet.

Gert
Gretchen in Cairns, Australia

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Offline gertbysea

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Re: Good Consultant Stories
« Reply #106 on: November 17, 2012, 11:20:46 pm »
It has now been a six  days since DD,s Thermothingy was picked up to go to Brisbane Overnight. She has heard not a word from her consultant, HO or the Technician.  When  mine went away a few weeks ago I was praising  HO for being  pro active with  keeping in touch .

Seems not all customers are treated equal.

Gert
« Last Edit: November 19, 2012, 02:50:27 am by Gertbysea »
Gretchen in Cairns, Australia

Life is like an onion; you peel off one layer at a time and sometimes you weep. Carl Sandburg.

Offline gertbysea

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Re: Good Consultant Stories
« Reply #107 on: November 19, 2012, 02:48:02 am »
Amazing but my DD got a phone call from the techie and here is the problem and the  quote.

The power board was shorted out by the cockroaches and that is the second most expensive part of the Thermothingy.

PROTECT your Thermothingy.















Gert
« Last Edit: November 19, 2012, 04:30:24 am by Gertbysea »
Gretchen in Cairns, Australia

Life is like an onion; you peel off one layer at a time and sometimes you weep. Carl Sandburg.

Offline EmeraldSue

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Re: Good Consultant Stories
« Reply #108 on: November 19, 2012, 03:12:27 am »
I'm gobsmacked!
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Offline Kimmyh

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Re: Good Consultant Stories
« Reply #109 on: November 19, 2012, 03:17:45 am »
OMG. Can't believe it.

Offline judydawn

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Re: Good Consultant Stories
« Reply #110 on: November 19, 2012, 03:30:39 am »
Those cockroaches are a real problem Gretchen.  I do hope someone is working with Vorwerk to alleviate this type of problem and I'd love to know how often this problem occurs in tropical climates.  2 in 1 family is a bit much though - will DD be prepared to pay that much, guess she has no alternative though and it is far cheaper than buying another one.
Judy from North Haven, South Australia

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Offline Yvette

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Re: Good Consultant Stories
« Reply #111 on: November 19, 2012, 03:59:32 am »
Yuck those cockroaches are a pain, is DD going to pay?

Offline 50plusandlovinglife

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Re: Good Consultant Stories
« Reply #112 on: November 19, 2012, 04:01:29 am »
At least they gave you a quote and didn't just repair and send the bill. You get a lot of that today.
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Offline obbie

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Re: Good Consultant Stories
« Reply #113 on: November 19, 2012, 04:49:16 am »
nasty cockroaches.
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Offline gertbysea

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Re: Good Consultant Stories
« Reply #114 on: November 19, 2012, 05:04:02 am »
Yeah, I have covered it with bait dots and surrounded it by baits.

Gert
Gretchen in Cairns, Australia

Life is like an onion; you peel off one layer at a time and sometimes you weep. Carl Sandburg.

Offline CreamPuff63

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Re: Good Consultant Stories
« Reply #115 on: November 19, 2012, 05:16:02 am »
OMG  :o
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Offline jeninwa

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Re: Good Consultant Stories
« Reply #116 on: November 19, 2012, 06:06:23 am »
Bl......dy cockroaches, hope they are working out how to fix this problem, 2 machines in one family eaten by cockroaches, not good.
I child-proofed my house, but they still get in!

Offline Cornish Cream

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Re: Good Consultant Stories
« Reply #117 on: November 19, 2012, 08:50:27 am »
 Nasty little blighters >:(
Denise...Buckinghamshire,U.K.
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Offline gertbysea

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Re: Good Consultant Stories
« Reply #118 on: November 19, 2012, 08:58:33 am »
They got into a neighbours new supeduper expensive washing machine computerised board thingy and shorted it out. Good thing it was under warranty.

I don't know any way to protect it absolutely and have talked to several experts.  Pity there is no other critter that actually eats cockroaches.

I thought about building a moat but they still fly. If I put it into a sealed bag of some sort I would probably not use it as much but who knows. Any ideas?

Gert
Gretchen in Cairns, Australia

Life is like an onion; you peel off one layer at a time and sometimes you weep. Carl Sandburg.

Offline Cornish Cream

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Re: Good Consultant Stories
« Reply #119 on: November 19, 2012, 09:03:13 am »
Are you on Twitter Gert? Maybe you if you are, you could make a comment on it and see what comes back. :-\
Denise...Buckinghamshire,U.K.
Don't cry over the past,it's gone.Don't stress about the future,it hasn't arrived.Live in the present and make it beautiful.