I have just been "talking" to my DIL in India. She sent me a VDO of her blades. The base spins but the blades do not. She phoned head office and was advised they have been "released " from the base and new blades are required which they will courier to Mayapur for $50. Seems reasonable to me. Luckily my DS's gave her a second jug a few years ago. She uses her Thermomix constantly in her catering business and could really use another Thermomix. She has really given them a work out for the past four years.I am wondering if the blades can be refurbished.Gert