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Author Topic: I've killed it???  (Read 4489 times)

Offline Bellah

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I've killed it???
« on: January 04, 2013, 12:32:26 pm »
Just wanting an opinion of what I have done to my thermomix.....the blades wont spin and the black circle in the base now moves freely yet the motor still runs?? Has anyone else has this happen? I was cooking rice when it happened.
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Offline goldfish

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Re: I've killed it???
« Reply #1 on: January 04, 2013, 12:35:46 pm »
I'd call your consultant immediately, or failing that, HO.  I really have no idea but it could be that you need new blades perhaps . . .
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Offline Meagan

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Re: I've killed it???
« Reply #2 on: January 04, 2013, 12:39:38 pm »
How old is your TM?
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Thermomix consultant in beautiful Perth,  Mum to 2 boys :)

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Offline Cornish Cream

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Re: I've killed it???
« Reply #3 on: January 04, 2013, 12:39:46 pm »
I think you have the same problem as Cjdiperry Bellah.
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Denise...Buckinghamshire,U.K.
Don't cry over the past,it's gone.Don't stress about the future,it hasn't arrived.Live in the present and make it beautiful.

Offline Bellah

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Re: I've killed it???
« Reply #4 on: January 04, 2013, 12:42:07 pm »
Its 18 months old :( My consultant is no longer a consultant. Might have to go into head office.I didnt have any grease in the bowl?
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Offline Meagan

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Re: I've killed it???
« Reply #5 on: January 04, 2013, 12:45:34 pm »
Quote from: Bellah on January 04, 2013, 12:42:07 pm
Its 18 months old :( My consultant is no longer a consultant. Might have to go into head office.I didnt have any grease in the bowl?
Have you been allocated a new CL? You should have been. It sounds like the blades to me. If you are close to HO in balcatta you can go in (call first as your CL should do that for you) otherwise they can sometimes diagnose over the phone and will send you a new set of blades as long as it is within the 2 yr warranty period free of charge express post.
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Thermomix consultant in beautiful Perth,  Mum to 2 boys :)

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Offline teagg

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Re: I've killed it???
« Reply #6 on: January 04, 2013, 01:42:51 pm »
Sounds like you've overloaded the blades and their safety feature kicked in so that they broke and not the machine itself. You'll need to get new blades.
Good luck
Gillian x
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