Author Topic: Cracked/crackled measuring cup  (Read 14088 times)

Offline CreamPuff63

  • Hero Member
  • *****
  • Posts: 7675
    • View Profile
Re: Cracked/crackled measuring cup
« Reply #15 on: April 19, 2013, 01:48:36 am »
That's where mine split. It really should be made to withstand the high temp of Varoma cooking in the TM bowl and last longer than it has for you.
Non Consultant from Perth, Western Australia

A balanced diet is a biscuit in each hand

Offline cecilia

  • Hero Member
  • *****
  • Posts: 1377
  • Renew. Refresh. Rejoice.
    • View Profile
    • Thermorevolution
Re: Cracked/crackled measuring cup
« Reply #16 on: April 19, 2013, 12:45:15 pm »
In Australia, a new measuring cup will cost you $11.  Obtainable from your consultant or from head office online store.
"Be kind whenever possible. It is always possible." — Dalai Lama

https://www.facebook.com/thermorevolution

Offline jaybel87

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: Cracked/crackled measuring cup
« Reply #17 on: January 09, 2014, 04:02:47 am »
I have had my thermomix for less than a year and am onto my second mc that has suffered the same cracked discoloured fate. my consultant replaced it promply under warranty the first time but now the same thing has happened with my second one. I contacted thermomix directly yesterday and they advised that both were likely from a faulty batch and would be replaced when they arrived, i also note that the mc is not currently available on the online store.

Offline Itsnotartitsdinner

  • Hero Member
  • *****
  • Posts: 1479
    • View Profile
Re:
« Reply #18 on: January 10, 2014, 11:59:51 am »
Go back to your consultant. Mine has just ordered mc and varoma lid no. 3.

Offline Cuilidh

  • Hero Member
  • *****
  • Posts: 7787
    • View Profile
Re: Cracked/crackled measuring cup
« Reply #19 on: January 10, 2014, 07:29:51 pm »
I believe that there is a bad batch of MCs on the go at the moment.  Contact your consultant and yours should be replaced free.
Marina from Melbourne and Guildford
I can resist everything except temptation - Oscar Wilde.