Quote from: goldfish on September 10, 2014, 09:06:08 amHO says "sorry" in an update to an article on news.com.au ..... http://mobile.news.com.au/lifestyle/home/thermomix-tm5-launches-in-secret-and-customers-are-not-happy/story-fneuz5ql-1227052897047Why is it that warranties can't be transferred if machines change hands? Is that restriction legal I wonder?I can't see why you can't transfer the warranty - you can on cars.
HO says "sorry" in an update to an article on news.com.au ..... http://mobile.news.com.au/lifestyle/home/thermomix-tm5-launches-in-secret-and-customers-are-not-happy/story-fneuz5ql-1227052897047Why is it that warranties can't be transferred if machines change hands? Is that restriction legal I wonder?
Well said Gert, if we can Suss it out , they should of been up front and said a new one was on the way.
I Love Tm - i guess you are bit far from Melbourne, Australia to become my consultant Michelle, I read somewhere that it's up to the company if they agree to transferring the warranty - not sure if that's correct or not.
And what amazing advertising this is now for thermomix. An enormous number of people going public about this great machine and the bad way the company launched a fantastic new model