I'd get in touch with him/her and ask when you can expect delivery of your Thermomix. Things may be busy but at least you will know when it's coming.
The last of the required stock to fulfil Orders from the Bowl and Blade Promotion should be arriving on Wednesday of next week. All orders for this promotion have been entered and either despatched, processed or in the case of Orders for which we have not had sufficient stock an email has been sent confirming that the Order is here awaiting stock to arrive.