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Author Topic: help  (Read 36822 times)

Offline cookie1

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Re: help
« Reply #30 on: July 19, 2012, 02:05:33 am »
Uni how sad. I really feel for you. HO should be awake now so I hope you have rung. I make a lot of bread in my machine too. :'(
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Offline meganjane

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Re: help
« Reply #31 on: July 19, 2012, 02:49:49 am »
Technically, you should go through your consultant, if you still have one.
When you ring HO, make sure that you tell them the code on the bottom of your machine. They want to be able to keep track of faults.

Good luck Uni!
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Offline fundj&e

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Re: help
« Reply #32 on: July 19, 2012, 02:53:01 am »
i have called now i am waiting for the technician to call back
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i don't need a recipe i'm italian

Offline Yvette

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Re: help
« Reply #33 on: July 19, 2012, 03:02:53 am »
Uni the machine wont have to go to Perth there is someone in Sydney that will fix it or they did with mine anyway, I think he is on the coast or somewhere. Hope you have a box to send it in, I think they came and picked it up
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Offline judydawn

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Re: help
« Reply #34 on: July 19, 2012, 03:18:22 am »
Uni, so sorry to hear that but great that it is still under warranty - you will be lost without it but if it's just the blades which need replacing, you shouldn't have to wait too long.  Your machine has done a lot of work, probably more than anyone's and if they take it away, they will even be able to tell you how many hours it has done as it has a 'black box'. This is another reason why a second bowl is useful - just swap them over to check if the other bowl works and then you have a spare whilst the offending equipment is fixed or replaced.  I hope you get a quick reply to your problem from H.O.  :-* :-* :-* :-* :'( :'( :'(
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Offline Cornish Cream

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Re: help
« Reply #35 on: July 19, 2012, 11:29:08 am »
Uni what terrible luck,fingers crossed it gets sorted soon. :-* :-* :-*  :-* :-*
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Denise...Buckinghamshire,U.K.
Don't cry over the past,it's gone.Don't stress about the future,it hasn't arrived.Live in the present and make it beautiful.

Offline Frozzie

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Re: help
« Reply #36 on: July 19, 2012, 01:58:49 pm »
Oh no.. Hope it gets sorted quickly 😳
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Offline fundj&e

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Re: help
« Reply #37 on: July 19, 2012, 10:29:53 pm »
thanks all for the  get well messages for  jeannie

I hope the technician calls today.

Yvette thanks for that info, i still have the original box ;D



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i don't need a recipe i'm italian

Offline fundj&e

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Re: help
« Reply #38 on: July 20, 2012, 02:54:34 am »
HO just called and they are sending me new  blades  ;D
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i don't need a recipe i'm italian

Offline DizzyGirl

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Re: help
« Reply #39 on: July 20, 2012, 02:56:41 am »
Woohoo Uni thats great. Hope they arrive soon x
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Offline fundj&e

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Re: help
« Reply #40 on: July 20, 2012, 03:02:01 am »
me 2 DG, she siad express post ;D
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i don't need a recipe i'm italian

Offline obbie

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Re: help
« Reply #41 on: July 20, 2012, 03:08:31 am »
Thats good new Uni..
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Offline dede

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Re: help
« Reply #42 on: July 20, 2012, 03:08:53 am »
That's great Uni, you should have them by monday then. At least you don't have to send your TM away :D
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Offline DizzyGirl

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Re: help
« Reply #43 on: July 20, 2012, 03:22:21 am »
What a pity consultants don't stock spare parts
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Offline fundj&e

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Re: help
« Reply #44 on: July 20, 2012, 03:32:27 am »
i hope so dede ;D

good idea DG
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i don't need a recipe i'm italian
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