Author Topic: Display not working properly....help!  (Read 8196 times)

Offline cottchick

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Display not working properly....help!
« on: September 23, 2012, 08:11:44 am »
I have searched the forum for an answer to this but not sure I have found one. I was making Thermomixer's rocket pesto just now (it is lovely) and as I finished the last bit I noticed the LED display was looking odd.

Since then (ten minutes ago) it has gone mental. It shows fractions of numbers and all the 'function's are lit as if I am weighing, kneading, and reversing all at the same time. If I try and weigh something it just jumps all over the place.

I have checked for moisture (as far as I know it hasn't gotten wet) and cleaned it, turned it off and on more than once, checked for obstructions etc. I do not know where to go from here and can't find anything on the web that fits.

Can anyone offer any advice? I am freaking out a little bit. I have had it for about 15 months and so far no problems other than needing the blade replaced at 12 months.

Cheers,
Serena

Offline faffa_70

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Re: Display not working properly....help!
« Reply #1 on: September 23, 2012, 08:19:18 am »
Serena I have had this happen and it scared me senseless!! I ended up turning mine off at the power point and leaving it overnight. It was fine the next day. Hope it will be the same for you too. If it's not tomorrow then get in touch with your consultant straight away.
Kathryn - Perth WA :)
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Noni to 3 more hungry mouths!

Offline fundj&e

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Re: Display not working properly....help!
« Reply #2 on: September 23, 2012, 08:19:40 am »
have u unpluged it
i don't need a recipe i'm italian

Offline cottchick

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Re: Display not working properly....help!
« Reply #3 on: September 23, 2012, 08:31:54 am »
OK I have it lying in the middle of the dining room table on its back. It's like being in the olden days and gran is laid out waiting for burial (no offence to anyone).

I will leave it there overnight and cross everything and hope that as tomorrow is a new day I will see my TMX plugged back in with bright efficient LED function.

Even the kids are looking sadly at the thing laid out..unplugged...lights out...upside-down...already missing their Shrek smoothies and date & chocolate energy balls :)

If things are still not good in the morning its straight to the engineer in Balcatta TMX HQ.

....sob...

Serena

ps Now I will have to just quietly eat all that rocket pesto to cheer me up!!

Offline goldfish

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Re: Display not working properly....help!
« Reply #4 on: September 23, 2012, 09:39:58 am »
Good luck, cottchick!  Let's hope it bounces back and greets you with a bright and cheery grin!!  BTW - I hear rocket pesto does wonders when you're feeling down in the dumps!! Just have to eat plenty! ;)

Offline cookie1

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Re: Display not working properly....help!
« Reply #5 on: September 23, 2012, 09:56:19 am »
Gosh I would be panicking . I'm not sure I would remember how to cook pre thermomix. I would probably still be cooking dinner at midnight.
May all dairy items in your fridge be of questionable vintage.

https://www.facebook.com/The-Retired-Thermomixer-834601623316983/

Offline CreamPuff63

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Re: Display not working properly....help!
« Reply #6 on: September 23, 2012, 11:15:41 am »
Look on the bright side - its happened inside the 2 year warranty period  ;)
Non Consultant from Perth, Western Australia

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Offline judydawn

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Re: Display not working properly....help!
« Reply #7 on: September 23, 2012, 11:26:08 am »
Serena, it looks like the same problem I had once.  Check out that thread here.  Good luck, I hope yours clears itself (with a bit of help) like mine did.
Judy from North Haven, South Australia

Make the most of every day, you never know what is around the corner.

Offline cottchick

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Re: Display not working properly....help!...update: all good!!
« Reply #8 on: September 24, 2012, 01:29:19 am »
Thanks you guys, I don't post all that often here but I'm a big forum user and reader and I ALWAYS get help and reassurance when I ask which I greatly appreciate.

Well a night on her back on the dining room table was just the trick. Just plugged in and all looking great. I am SO relieved!!

Yes I did check out that 24 month warranty CP63 :)

Yes Judydawn I had read your whole thread and because I didn't think it had gotten wet I thought it could be a different issue, but now that its basically the same story over again, I am thinking perhaps this is what happened, one of the teenagers has gotten it wet and I just didn't know. I'm not cross at them as I am just so glad they are using it for good (green smoothies, salads) and no longer buying chips and coke (evil)!!

Thanks again thermomixers extraordinare!!

Offline fundj&e

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Re: Display not working properly....help!
« Reply #9 on: September 24, 2012, 01:43:36 am »
glad to hear the good news cottchick ;D
i don't need a recipe i'm italian

Offline Cornish Cream

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Re: Display not working properly....help!
« Reply #10 on: September 24, 2012, 08:45:50 am »
That's great news that your TM is back to normal :)
Denise...Buckinghamshire,U.K.
Don't cry over the past,it's gone.Don't stress about the future,it hasn't arrived.Live in the present and make it beautiful.

Offline cookie1

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Re: Display not working properly....help!
« Reply #11 on: September 26, 2012, 12:19:49 pm »
Phew!
May all dairy items in your fridge be of questionable vintage.

https://www.facebook.com/The-Retired-Thermomixer-834601623316983/