TM travel bag query

[Girlpower247]

Hi everyone.... I purchased the lovely sky blue travel bag from TIA and it arrived Friday just in time for us to take Thermalot away with us for the long weekend.

Only problem is the base doesn't fit in the bottom properly  
I've got the curved bit at the front, thanks to this forum (can't find the post now regarding how this went from another forum member) but the back part them sits up the back of the bag, like its just too big for it....end result in trying to fit it was the padding separated from the back plastic part....phoned HO about this and they are sending out another one, but I asked them to check it in a blue bag first as I have a feeling it will be the same problem due to HO saying they are a standard size...maybe my bag has been made a tad too small???

Phoned my consultant to see if she had heard of this....she hasn't but said the blue bags are relatively new and would check one that she has out on loan (its not blue though)

Has anyone else had this issue, surely the base supposed to sit completely flat but nice and snug without buckling up?
Was even worse once the Velcro strip was fitted in the Varoma part

Thanks in advance and Happy belated Australia  Day to all in Oz  

[Aussie Brenda]

Sorry GP can't help with this one, I've travelled with mine in the caravan over half of Aus, I just have it in my over locker sewing machine case , it has travelled fine. 

[faffa_70]

GP are you able to post some photo's so we can see what is actually happening, might be able to help you out a little more. I think I know where the other photo is so will try and link it up for you 

[cookie1]

Here is Rainbow's query about the blue bag.

http://www.forumthermomix.com/index.php?topic=12368.0

The machine should sit down with the legs in the holes. Single hole at the back, double at the front. Hope this helps.

[faffa_70]

thanks Cookie ... I got a little sside-tracked looking at Robyn's video links of the flooding 

[cookie1]

Frightening aren't they?

[Girlpower247]

Thanks for the replies everyone and the link....you know I have my L plates on still (hehe)

If I hadn't already cut the padding to fit, I would take a photo to show you....LOL, that's if I can post it on here okay from my arm extension, more commonly referred to as an iPad  
I LOVE gadgets too!  


Can those of you who have the travel bag let me know if your padded base sits completely flat in the bottom of your bag please.

[cookie1]

Mine does. I have a black bag. It certainly looks as though Rainbow's does too. Your bag sounds a bit wonky to me.

[Girlpower247]

Mine does. I have a black bag. It certainly looks as though Rainbow's does too. Your bag sounds a bit wonky to me.

Thanks cookie....guess I will wait and see what the next base HO sends me is like,...I see TIA have now removed the blue travel bag from their website, so none are now showing as available?
Will post the outcome, thanks for your help everyone

[CreamPuff63]

was wondering what TIA meant and presuming Thermomix in Australia 

[Girlpower247]

@CP.....yes you're correct, I was being lazy 

[Girlpower247]

My second travel bag base arrived today, exactly the same size as the first one
I took photos, did some measuring and sent all to Head Office. It appears the issue is with the bag

Unfortunately there's no replacement blue bags at HO, so after some discussion Ive gone with a black one which
will hopefully be here by next Thurs-Frid.

Gonna really miss that pretty blue one, loved that colour but the main thing is to get this resolved

[obbie]

wonder if it was a bad batch, wrong sizes..

[obbie]

they would have to buy heaps of each color at a time.
Did you get it sorted out GP.

[judydawn]

It's not used is it GP?