Author Topic: Hello I Should have found this site first (Read 13967 times)

Kimmyh · « **Reply #15 on:** May 25, 2013, 10:49:56 am »

Hello and welcome. The bowl that goes in the freezer for Icecream sounds strange. Don't think Thermomix have ever released something like that. Like Judy said, your receipt will have the consultants name. Do you still have your receipt?

mcmich · « **Reply #16 on:** May 25, 2013, 10:59:25 am »

Welcome to the forum mowagee. Hopefully Cecilia a consultant in Tassie will be able to help sort your problems.

judydawn · « **Reply #17 on:** May 25, 2013, 12:07:47 pm »

Quote from: Kimmyh on May 25, 2013, 10:49:56 am

Hello and welcome. The bowl that goes in the freezer for Icecream sounds strange. Don't think Thermomix have ever released something like that. Like Judy said, your receipt will have the consultants name. Do you still have your receipt?

I'm wondering now if it is the Thermosaver. If it's like this picture mowagee, that dish is to keep prepared food warm.

cookie1 · « **Reply #18 on:** May 25, 2013, 12:45:05 pm »

Mowagee it seems as though something has gone wrong with your purchase somewhere. If you bought it from a consultant in Tasmania I am sure HO will have a record of it. Hopefully they will contact you with this information and someone that can help you.
Like others I am wondering about the icecream bit.
It is a very expensive machine to give away. Could you ask for it back do you think?

MrsG · « **Reply #19 on:** May 25, 2013, 03:02:03 pm »

Speaking from experience here, I've had the cheaper one you mention. If you already have the Rolls Royce, why go buy the other one? It's utter crap in comparison!

mcmich · « **Reply #20 on:** May 25, 2013, 10:02:24 pm »

Quote from: judydawn on May 25, 2013, 12:07:47 pm

Quote from: Kimmyh on May 25, 2013, 10:49:56 am
Hello and welcome. The bowl that goes in the freezer for Icecream sounds strange. Don't think Thermomix have ever released something like that. Like Judy said, your receipt will have the consultants name. Do you still have your receipt?

I'm wondering now if it is the Thermosaver. If it's like this picture mowagee, that dish is to keep prepared food warm.

That is probably it Judy. At the back to basics classes, that I attend frequently they bring the ice out in the thermoserver and place the finished sorbet in it to keep it cold.

judydawn · « **Reply #21 on:** May 25, 2013, 11:58:04 pm »

Thanks Michele, this must be it then.

Halex · « **Reply #22 on:** May 26, 2013, 12:01:47 am »

Mowagee, I am so sorry to read this.

Tm31 is a fantastic machine, maybe you coukd ask for it back.

Welcome, we are always here to help.

Halex

cecilia · « **Reply #23 on:** May 28, 2013, 10:26:54 am »

How are things going, mowagee? Are you all sorted, now?

MrsG · « **Reply #24 on:** May 28, 2013, 01:00:59 pm »

Why waste your time with a chef? I had one and honestly, if you already have the tm31, you're buying cheap crap. With no support.
Something doesn't seem right to me. It's harder to use and doesn't have the same capabilities. I don't get it. Just get your everyday cookbook out and start cooking!

Chevvy56 · « **Reply #25 on:** May 28, 2013, 06:41:34 pm »

wow...such a pitty...I just bought a tm31 and an extra bowl and Mowagee there is no frezer bowl as such what you might have bought is an extra bowl for your machine and if so you can save time while using your tm31...I had a full demo last saturday with my wife and since...I have cooked over 5 different recipes and I am elated with my purchase...try to get your machine back...good luck...if you google : super kitchen machine ,you will find a canadian site that is a very good site for tm users...she does not work for the company but swears by her machines....Jean

cookie1 · « **Reply #26 on:** May 29, 2013, 01:40:07 am »

Have you followed up the help that Cecilia arranged for you?
If not, it may be a good idea to do so.

judydawn · « **Reply #27 on:** May 29, 2013, 02:12:15 am »

Mowagee has not checked back into this forum since the day the first postings were made Chookie.

Halex · « **Reply #28 on:** May 29, 2013, 02:19:15 am »

Thats a shame.

cookie1 · « **Reply #29 on:** May 29, 2013, 07:07:08 am »

Thanks Judy. I should have checked myself. Perhaps if we don't hear from her in a while we could delete the thread?