Digits rubbing off

[Bimby Girl]

I have had my Thermomix about 3 years now, use it almost daily, and when necessary I give the front where the digits are printed, a wipe over with a damp cloth.  I am beginning to notice some of the numbers around the dial, and the clock symbol have almost disappeared, really faded and rubbed away.

I never expected this to happen with an expensive piece of equipment like Thermomix and am wondering if anyone else has this problem.

[judydawn]

My machine is 5 years old Bimby Girl and there is no sign of fading.  I'm sure you could have that panel replaced, have you contacted HO in regard to this problem.  I know it was bought in Germany but I see no reason why a technician cannot replace the panel for you at a cost.  Perhaps even Vorwerk themselves may be able to help you.

[Bimby Girl]

Thanks Judy Dawn, never thought about the panel being replaced, that's a good idea.

Its not affecting my use at the moment, but I will contact Vorwerk if it gets worse.

[stacelee]

Mine is exactly the same.  The numbers have been fading for about the last year.  I was planning to write them on when they get to the point I can't really see them.   I assumed that it was just something I would have to put up with although I was surprised that it was happening.  My machine is also about three years old so maybe they had a bad batch of front plates.

[jeninwa]

I'm having the same problem, mainly the 8,9 and 10. Slowly fading for the last 6 months or so, my machine is nearly 3 years old too. Been meaning to contact my consultant.

[faffa_70]

it is happening to mine as well, though l after 6 years they are still all readable. I thought it was from rubbing in the carry bag when I was a consultant.  I have suggested that they should perhaps be embossed on that panel, would also help visually impaired people use the TMX with ease 

[cookie1]

My - sign for timing is rubbing off. So far the rest is ok.

[obbie]

2 of mine are rubbing off two.  my thermie is 4 years old next month.

[cookie1]

I guess it shows lots of use, and where we rest our hands while programming.

[TracyM179]

Many of my numbers and the symbols for interval speed etc. are almost completely gone. Did anyone find out if we can replace the front face plate?

[cookie1]

I haven't worried about mine TracyM179. If you are concerned give head office a ring or ask your consultant. 1800 004 838. The rubber is also wearing out on mine, but then they do get pushed a lot.

[achookwoman]

Nothing rubbing off here.