At the moment sorbet is my enemy. We've tried making this a few times since getting TM - following the EDC instructions closely, but still end up with issues. Every time. Not once have I been successful in doing it.
In short, the blades are not coping with the ice when ice is used (or frozen berries) - they (the blades) seem to stop moving and the motor makes a funny noise. Adjusting the speed does not make any difference to this noise. The first time I tried to make the sorbet (second week of owning it), I ended up having to scoop most of the mixture out in to a mixing bowl and then try to do it little by little. In the end, I spent close to 30mins trying to crush the ice before I gave up and left it melt. I've tried it heaps since and the same thing happens each time I try.
Last night I tried it again, thinking that its been a few weeks so maybe it will be different and I even tried it without ice and just used frozen berries, thinking the TM would perform better without having to crush the ice, but the same thing happened again. Hubby was in the kitchen last night when I was making it and he maintains it sounds like an issue with the motor not powering up properly etc. He did say a few more mechanically minded things, which just went over my head, but I can ask him again if needed.
I figure I've had the machine long enough for it not to be a user error, especially as I'm following the EDC instructions to the letter. I figure I shouldn't have to be removing most of the mixture into separate bowls in order to try and do it. It just becomes a pain and then I stop trying to make sorbet, which is a shame as I loved the stuff made at the demo night.
Has anyone had a similar experience? I've read some threads about 'blade stripping', but not sure if this is the case here, given it's been like this since I got it.
I'm waiting to hear back from my Consultant, but thought I'd run it by you first as you seem to know EVERYTHING!
