Author Topic: Scales not working properly - halving quantities.  (Read 7623 times)

Offline Tasty

  • Hero Member
  • *****
  • Posts: 1086
    • View Profile
Scales not working properly - halving quantities.
« on: May 08, 2014, 01:26:58 pm »
So my scales haven't been working properly for a few weeks now. In fact, they measure almost exactly half the amount. For example, if I put 500g worth of an ingredient in there, it says it's only 250g. Has anyone else had this?

I have cleaned the feet, extended cord out and checked for other obvious faults with no success. Actually it did very temporarily fix itself. I had contacted by consultant and have a form to hand it in for repairs but use it too much and so haven't got around to it yet. Just using regular scales for now. Can anyone shed any light on this?

Offline Cornish Cream

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 17490
    • View Profile
Re: Scales not working properly - halving quantities.
« Reply #1 on: May 08, 2014, 01:38:41 pm »
Besides making sure your cord isn't touching anything and your counter top is clean and level Tasty I can't think of anything else. :-\
Denise...Buckinghamshire,U.K.
Don't cry over the past,it's gone.Don't stress about the future,it hasn't arrived.Live in the present and make it beautiful.

Offline judydawn

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 40116
    • View Profile
Re: Scales not working properly - halving quantities.
« Reply #2 on: May 08, 2014, 01:56:46 pm »
I have this problem from time to time Tasty but it seems to sort itself out.  I always weigh the MC before weighing anything to make sure it is behaving itself.  If it doesn't weigh the customary 25g (for some people it weighs 30g) I check the feet, move the machine and try again.  It's working well at the moment. 
Judy from North Haven, South Australia

Make the most of every day, you never know what is around the corner.

Offline kezza

  • Hero Member
  • *****
  • Posts: 654
    • View Profile
Re: Scales not working properly - halving quantities.
« Reply #3 on: May 09, 2014, 10:36:06 am »
That's a great tip JD about weighing the mc.  I never thought to do that, but will from now on.

Offline astarra

  • Hero Member
  • *****
  • Posts: 6821
    • View Profile
Re: Scales not working properly - halving quantities.
« Reply #4 on: May 09, 2014, 11:16:30 am »
Yep, I either weigh the MC (25-30gm) or the spatula (90gm)  :)
:D

Offline Kimmyh

  • Hero Member
  • *****
  • Posts: 7059
    • View Profile
Re: Scales not working properly - halving quantities.
« Reply #5 on: May 09, 2014, 12:38:31 pm »
I use Judy's tip. Works great every time.

Offline Bedlam

  • Hero Member
  • *****
  • Posts: 3771
  • Denise - Mandurah WA
    • View Profile
Re: Scales not working properly - halving quantities.
« Reply #6 on: May 09, 2014, 01:30:28 pm »
Tasty maybe try switching it off at the power point for a minute. Sometimes it helps reset things. I always, well nearly always weigh my mc too.
Denise

Offline Tasty

  • Hero Member
  • *****
  • Posts: 1086
    • View Profile
Re: Scales not working properly - halving quantities.
« Reply #7 on: May 09, 2014, 03:00:34 pm »
It's working! I gave it a good clean underneath and I think there was a frozen pea stuck to the bottom which may have been the culprit. I usually just lift the TMX and hold it while wiping the feet but this time I decided to put it on its back and do it properly and it worked!

Offline Cornish Cream

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 17490
    • View Profile
Re: Scales not working properly - halving quantities.
« Reply #8 on: May 09, 2014, 03:01:35 pm »
That's great news that you fixed the problem Tasty.
Denise...Buckinghamshire,U.K.
Don't cry over the past,it's gone.Don't stress about the future,it hasn't arrived.Live in the present and make it beautiful.

Offline judydawn

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 40116
    • View Profile
Re: Scales not working properly - halving quantities.
« Reply #9 on: May 09, 2014, 03:07:59 pm »
Something as simple as a pea, it certainly pays to check.   Good news Tasty.
Judy from North Haven, South Australia

Make the most of every day, you never know what is around the corner.

Offline Aussie Brenda

  • Hero Member
  • *****
  • Posts: 2248
    • View Profile
Re: Scales not working properly - halving quantities.
« Reply #10 on: May 09, 2014, 11:35:35 pm »
Great Tasty, I get a sick feeling when something seems wrong with Thermy.

Offline Bedlam

  • Hero Member
  • *****
  • Posts: 3771
  • Denise - Mandurah WA
    • View Profile
Re: Scales not working properly - halving quantities.
« Reply #11 on: May 10, 2014, 12:00:08 am »
Im am happy for you tasty. 
Denise

Offline goldfish

  • Hero Member
  • *****
  • Posts: 5788
  • Love life's little light bulb moments!!
    • View Profile
Re: Scales not working properly - halving quantities.
« Reply #12 on: May 10, 2014, 12:19:20 am »
It's working! I gave it a good clean underneath and I think there was a frozen pea stuck to the bottom which may have been the culprit. I usually just lift the TMX and hold it while wiping the feet but this time I decided to put it on its back and do it properly and it worked!

Excellent reminder, Tasty!! |Thank you!! :)

Offline cookie1

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 37603
    • View Profile
Re: Scales not working properly - halving quantities.
« Reply #13 on: May 10, 2014, 12:49:30 pm »
Thanks Tasty. As GF said a good reminder to us all. I must give mine a good clean.
May all dairy items in your fridge be of questionable vintage.

https://www.facebook.com/The-Retired-Thermomixer-834601623316983/

Offline CreamPuff63

  • Hero Member
  • *****
  • Posts: 7675
    • View Profile
Re: Scales not working properly - halving quantities.
« Reply #14 on: May 10, 2014, 12:53:24 pm »
Oh dear, reminds me of the Princess and the Pea fairytale. Glad this story ended happily ever after  :D
Non Consultant from Perth, Western Australia

A balanced diet is a biscuit in each hand