Waiting for 2nd bowl.... gggrrrrrr....

[Katiej]

I saw a comment on Facebook (on a similar thread to this - discussing the delay) that there is wordwide shortage of the bowl and blade sets, due to its popularity.  HO just cannot get anymore now, as there are none in stock at the factory where they are made, or anywhere else in the world.  HO have to wait until they are manufactured and shipped to Aus. 

I don't know if this is true, but if so the problem may not entirely be with Australian HO.

[cookie1]

Isn't it great that we can all say what we feel/ think on here?  I do believe that is one of the reasons this forum is so great.
Mich I'm sure no one was offended by your post. We certainly learn about life as we progress through it, some lessons must be extremely hard to get through and others just plain annoying.

[judydawn]

You are right Cookie and I certainly understood where Michele was coming from as I also have priorities in my life.

We have all complained about HO at some stage, whether it be poor recipes in their early books or lack of support from our consultant but I really think they have lifted their game and do the best they can these days.  Earlier I was going to say perhaps email HO and ask for an explanation but after reading Katie's post, the reason for the delay now seems to be explained. 

Sometimes sharing a problem makes all the difference to how we feel and we certainly understand and accept that's what many of us do on this friendly forum.

[cookie1]

I saw that on facebook too Katie. Bit of a disaster for those waiting. You couldn't even buy one is you were travelling overseas.

[Lisel]

I'm waiting too, annoying, but not the end of the world, but on another forum someone in NZ mentioned they were about to have a demo as their June special was the 2nd bowl special.  So the supposed world wide shortage, doesn't include NZ?

[judydawn]

I'm sure it does Lisel but demos will continue and rain checks given I would imagine.  Consultants in NZ might still have stocks of the bowls though.

[Itsnotartitsdinner]

You know what this has just been all poorly handled. How hard would it have been for HO to send an email to its customer's advising them. You know a bit of customer service, rather than just leaving them in the dark and hearing third hand.