Re calibrating my scales

[moniquebennett]

Help, scales have gone nuts and are not weighing correctly.
is there any way that I can reset or recalibrate them myself or who do I contact.

[judydawn]

Hi Monique, welcome to the forum.  Before ringing your consultant, have you checked that the feet on your machine are clean, is the machine sitting on a level surface and have you pulled the cord out fully?

[cookie1]

My machine has done that a couple of times Monique and I have found something on one of the feet.
I hope this helps you. Welcome to the forum.

[Cornish Cream]

My scales went wrong.It would weigh "0" or say "max" I had to send it back to be mended, apparently the circuit board needed replacing.Although my machine was out of warranty U.K. Thermomix mended it free of charge.

[moniquebennett]

Hi Monique, welcome to the forum.  Before ringing your consultant, have you checked that the feet on your machine are clean, is the machine sitting on a level surface and have you pulled the cord out fully?

Hi, did all that and have double checked it. turned it on, turned it off, unplugged it. Still no joy.

[cookie1]

It looks like you will need to contact your consultant or where ever you bought it from.