Hi cheriton, welcome to the forum. Sorry to hear you are disappointed at this early stage but if it makes you feel any better so was I in the early days before I found this forum. Everything turned to mush, the recipes around at that time (2 years ago now) were not the best either in my eyes but things have changed these days and I rarely, if ever, make mistakes. With coleslaw I put the harder vegies in first (some people slightly chop the carrot before adding anything else) and start off with 3 sec/speed 4 then check to see if it needs anymore time which, if it did, would only be done 1 second at a time as it can turn to mush in no time. Remember, the motor is very powerful and less is best to start with. Chopping onions, I cut the onion in half & chop for 2-3 seconds/speed 5 as I like a bit of texture in my onion, not mush. The seal retaining odours is a bit of a problem but I feel all people can do there is to complain to their consultant or H.O. direct - I still believe if this is going to be an ongoing problem, the machine should be supplied with 2 seals, one for savoury and one for sweet. I use the original black seals (have 3 of them) and have no problem whatsoever after all this time. I do have one of the new seals in the second bowl I recently bought but would only use that for sweets. Nice to see the forum seemed to be the highlight of your TMX experience cheriton but by bringing your problems out for discussion, let's hope we can turn that around and make the TMX an enjoyable experience too.