Author Topic: Err 39  (Read 8851 times)

Offline helsbels

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Err 39
« on: June 20, 2011, 09:17:37 am »
Can anyone shed any light on this error code?
The manual only says it can be fixed by disconnecting from the power supply but whenever I try to to turn the speed dial I get this code.  I've only had my thermomix since Feb so hope is not something very wrong with it :(

Offline bigTcup

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Re: Err 39
« Reply #1 on: June 20, 2011, 09:40:42 am »
Try turning it off at the power point then when you turn it back on, leave it for 30 seconds before using any of the functions.
Thermomix Consultant - Perth, WA
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Offline thermoheaven

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Re: Err 39
« Reply #2 on: June 20, 2011, 10:10:21 am »
Make sure all the pins are dry.

Offline helsbels

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Re: Err 39
« Reply #3 on: June 20, 2011, 12:16:22 pm »
Thanks for the suggestions.  Didn't work, Thermi still unhappy  :-[

Offline thermoheaven

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Re: Err 39
« Reply #4 on: June 20, 2011, 02:38:21 pm »
are you sure everything is clean and dry?

Offline mkr

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Re: Err 39
« Reply #5 on: June 21, 2011, 12:08:58 am »
Call your consultant.

Offline trudy

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Re: Err 39
« Reply #6 on: June 21, 2011, 02:27:49 am »
I had this error message when my machine first arrived.  All it took was a tweak from the consultant's husband and all was well again.  I was told that sometime this happens when the machine is moved around.  Goodluck!!

Offline cookie1

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Re: Err 39
« Reply #7 on: June 21, 2011, 04:03:11 am »
I do hope it's fixed soon and easily.
May all dairy items in your fridge be of questionable vintage.

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