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Author Topic: Paypal fraud  (Read 13248 times)

Offline Tenina

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Re: Paypal fraud
« Reply #15 on: September 11, 2012, 02:48:54 pm »
We deal with PayPal all the time on my sites and they are extremely stringent with us regarding security. I would contact them with your story directly. Make sure you have as much info in front of you as possible when you call. Good luck.
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Offline gertbysea

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Re: Paypal fraud
« Reply #16 on: September 11, 2012, 10:08:04 pm »
Quote from: Tenina on September 11, 2012, 02:48:54 pm
We deal with PayPal all the time on my sites and they are extremely stringent with us regarding security. I would contact them with your story directly. Make sure you have as much info in front of you as possible when you call. Good luck.

Also keep in mind that you may  be dealing with someone in another country. I had to speak to,people in Texas which is a whole nother country believe me, the Phillipines and Australia.

Gert
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Gretchen in Cairns, Australia

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Offline Yvette

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Re: Paypal fraud
« Reply #17 on: September 12, 2012, 12:30:40 am »
Hope it all works out for you Maddy  :)
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Offline maddy

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Re: Paypal fraud
« Reply #18 on: September 12, 2012, 02:25:04 am »
Quote from: Wonder on September 11, 2012, 12:05:47 pm
Oh Maddy I hope it's just that they are busy and haven't been able to get back to you. If there address is in the Northern suburbs I'm happy to take a drive at lunchtime and see if there shop or premises are open.

I always thought PayPal was the way to go.

You are a sweetie wonder!  :-*

Well, a little progress.  The paypal refund is currently pending, but I can see on my bank statement it's in progress...so that's good.
Paypal is linked by credit card to 1 account.....so I will be contacting bank  to get a new card (it was only updated 2 weeks ago).
All passwords, security etc. have been changed, and online security is always up to date.
Have been using paypal for years, and this is the first incident I've had.  I guess any way of paying electronically poses risks.
Think I will set up a separate account exclusively for online stuff....so it's not linked to everything else.
« Last Edit: April 30, 2013, 04:52:03 pm by maddy »
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Offline Yvette

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Re: Paypal fraud
« Reply #19 on: September 12, 2012, 02:37:41 am »
Glad to hear it is all being cleared up Maddy.

We have a separate account for just Paypal safer that way
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Offline Debbiebillg

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Re: Paypal fraud
« Reply #20 on: September 12, 2012, 02:59:01 am »
Maddy, The decision is of course yours but I'd still make a paypal dispute (but advise the Company what you are doing and say you're just covering yourself because of the time limits for making a claim) then all communication is made via Paypal and is easily tracable ! Otherwise if you wait, you will be outside the period for making a claim and won't be able to do anything about it.  There doesn't have to be any action to recover the money yet, but if need be you can escalate from a dispute to a claim ! By already having a dispute, I'm not 100% sure but I think it will extend the period out for you.

Just my thoughts and it does pay to protect yourself I think ! Up to you !
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Offline gertbysea

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Re: Paypal fraud
« Reply #21 on: September 12, 2012, 03:13:57 am »
Good thinking Debbie. Good to get that customer complaint number  so you always have continuity because you talk to someone different each time.  Also if you can spot the trouble before the bank remits to pay pal the bank will handle everything.



Gert
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Gretchen in Cairns, Australia

Life is like an onion; you peel off one layer at a time and sometimes you weep. Carl Sandburg.

Offline maddy

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Re: Paypal fraud
« Reply #22 on: September 12, 2012, 03:18:30 am »
Sorry Debbie....I probably didn't explain my self well....it has all gone through the dispute system on paypal Australia.
I did that as soon as I discovered it. It has been acknowledged as a fraudulent transaction, and the money is in the processes of being refunded.  It takes 3-5 days to appear in my account.  I can see via statements that the money is currently pending.
All communications is documented through paypal, and my email.
Thanks for your concerns though  :) :)
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Offline CreamPuff63

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Re: Paypal fraud
« Reply #23 on: September 12, 2012, 05:12:22 am »
I always wonder why when you buy online they won't deliver parcels to a PO Box it has to be an actual address? When you apply for a PO Box you have to have proof of ID, so why do they specify an address - does anyone know?
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Offline obbie

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Re: Paypal fraud
« Reply #24 on: September 12, 2012, 05:14:30 am »
CP I bought kids costumes online 1 week ago, and it had to have a proper address for AAE to deliver overnight, not a PO box.

Maybe as you need to sign for it.

I have everything now delivered to work now.
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Offline Katiej

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Re: Paypal fraud
« Reply #25 on: September 12, 2012, 05:18:10 am »
My DH and I do a lot of online shopping and we always have the parcels delivered to our PO Box.
We've never had a problem.

The only time I couldn't and had to use a street address, it was because the parcel was being delivered by a courier and not Australia Post.
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Katie from Adelaide, SA

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Offline gertbysea

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Re: Paypal fraud
« Reply #26 on: September 12, 2012, 05:33:42 am »
What happens if you order a washing  machine to be delivered to your PO Box? Is AuPost gunna  store it  until you collect it? LOL

Gert
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Gretchen in Cairns, Australia

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Offline obbie

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Re: Paypal fraud
« Reply #27 on: September 12, 2012, 05:56:05 am »
your so funny Gert.... ;)
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Offline CreamPuff63

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Re: Paypal fraud
« Reply #28 on: September 12, 2012, 09:21:54 am »
I know my lady at the post office would call me up if a big box was taking up all her room  :D
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Offline jeninwa

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Re: Paypal fraud
« Reply #29 on: September 12, 2012, 09:29:23 am »
Quote from: Gertbysea on September 12, 2012, 05:33:42 am
What happens if you order a washing  machine to be delivered to your PO Box? Is AuPost gunna  store it  until you collect it? LOL

Gert
Just imagine the postage, probably more than the machine.
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