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Author Topic: TM5  (Read 315159 times)

Offline kyton

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Re: TM5
« Reply #450 on: October 31, 2014, 02:26:18 am »
Wonder, that sucks to put it politely!
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Kylie

Offline CreamPuff63

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Re: TM5
« Reply #451 on: October 31, 2014, 02:31:01 am »
I think that someone along the line, someone has stuffed up your order Wonder. Its taken longer than I've ever heard  >:(
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Non Consultant from Perth, Western Australia

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Offline cookie1

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Re: TM5
« Reply #452 on: October 31, 2014, 04:26:57 am »
Quote from: CreamPuff63 on October 31, 2014, 02:31:01 am
I think that someone along the line, someone has stuffed up your order Wonder. Its taken longer than I've ever heard  >:(

I agree. I wonder when the actual order was placed with HO.
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May all dairy items in your fridge be of questionable vintage.

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Offline Wonder

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Re: TM5
« Reply #453 on: October 31, 2014, 04:27:56 am »
I rang TMX back to find out that dispatch was actually from their Melbourne warehouse last Wednesday so it's now officially lost in the mail! Can't believe my consultant didn't notice the tracking hadn't changed since it was dispatched 9 days ago  :-\, anyway they have put in a request to Australia post but have said this takes up to 5 days to be reviewed and answered. With the Melbourne cup holiday on Tuesday even looks like I won't hear anything until at least late next week  :(

The money was taken from my CC on September 18th which is the same day that I provided my consultant with my details, so it appears the problem is with Australia Post.

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Offline naturalmumma

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Re: TM5
« Reply #454 on: October 31, 2014, 04:47:14 am »
Wonder I am so sorry to hear this hope Australia post find it soon
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Offline achookwoman

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Re: TM5
« Reply #455 on: October 31, 2014, 05:17:46 am »
Wonder so sorry to hear this.  Australia post is useless. I sent a Thermoserver to UK and it took 6 months to arrive.  They wouldn't even investigate until 6 months had passed.
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Offline Bedlam

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Re: TM5
« Reply #456 on: October 31, 2014, 05:50:21 am »
Frustrating.
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Denise

Offline judydawn

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Re: TM5
« Reply #457 on: October 31, 2014, 05:57:04 am »
Fingers crossed it turns up soon Wonder.  Are these parcels insured?
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Judy from North Haven, South Australia

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Offline fundj&e

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Re: TM5
« Reply #458 on: October 31, 2014, 06:12:11 am »
thats shocking wonder  >:(


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Offline jeninwa

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Re: TM5
« Reply #459 on: October 31, 2014, 08:11:45 am »
Sorry to hear this Wonder, I hope Australia post finds it soon for you.
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Offline cookie1

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Re: TM5
« Reply #460 on: October 31, 2014, 12:10:38 pm »
Australia Post managed to lose a book of DD's that was near enough to the size of a thermomix. Good luck Wonder. Your consultant doesn't have it under her bench does she?
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May all dairy items in your fridge be of questionable vintage.

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Offline Cornish Cream

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Re: TM5
« Reply #461 on: October 31, 2014, 01:02:03 pm »
You are being very patient Wonder,I would be spitting feathers!!
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Denise...Buckinghamshire,U.K.
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Offline fundj&e

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Re: TM5
« Reply #462 on: October 31, 2014, 06:54:28 pm »
have you asked when the warranty start, i hope from delivery
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i don't need a recipe i'm italian

Offline fundj&e

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Re: TM5
« Reply #463 on: October 31, 2014, 07:00:23 pm »
Quote from: Wonder on October 31, 2014, 04:27:56 am
Can't believe my consultant didn't notice the tracking hadn't changed since it was dispatched 9 days ago  :-\,



i don't believe it either
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i don't need a recipe i'm italian

Offline goldfish

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Re: TM5
« Reply #464 on: October 31, 2014, 07:45:59 pm »
Quote from: fundj&e on October 31, 2014, 06:54:28 pm
have you asked when the warranty start, i hope from delivery

I would hope so, too!  A learning curve for the consultantl, I think. Could be wrong but training for consultants seems to be very sketchy and minimal from what I've observed over time.

Wonder, I do hope this all resolves soon.  It's a frustrating start for sure!!
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