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Author Topic: WARRANTY  (Read 22549 times)

Offline Yvette

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WARRANTY
« on: August 13, 2011, 03:42:48 am »
Does anyone know whether the TM warranty is 1 or 2 years. I think my TM has just died ???
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Offline CreamPuff63

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Re: WARRANTY
« Reply #1 on: August 13, 2011, 03:45:31 am »
off hand, I think its 2 years
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Non Consultant from Perth, Western Australia

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Offline Yvette

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Re: WARRANTY
« Reply #2 on: August 13, 2011, 03:52:07 am »
I hope so CreamPuff do you think I will need my receipt? I have just found the book but have no idea where the receipt is
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Offline Cuilidh

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Re: WARRANTY
« Reply #3 on: August 13, 2011, 04:01:42 am »
Yvette, I have no idea about the warranty period, just wanted to say so very sorry to hear of your troubles and fingers crossed that it is nothing fatal.  Let us know what happens.
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Marina from Melbourne and Guildford
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Offline Halex

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Re: WARRANTY
« Reply #4 on: August 13, 2011, 04:16:22 am »
Oh Yvette that is terrible. Hope its still covered.
Hally
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Offline Tenina

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Re: WARRANTY
« Reply #5 on: August 13, 2011, 04:16:55 am »
If it was a commercial purchase (through a business) it only has one year warranty…if it is domestic purchase it will be two years and HO will have a record of your purchase…do you remember who your consultant was?
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Offline Yvette

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Re: WARRANTY
« Reply #6 on: August 13, 2011, 04:22:10 am »
Thanks Tenina it was a domestic purchase. My consultant moved to Perth, I am in Sydney I think her name was Dianne Symonds.
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Offline Yvette

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Re: WARRANTY
« Reply #7 on: August 13, 2011, 04:49:06 am »
Thanks Marina and Hally I will ring HO on Monday and keep you posted. At least I know it is under warranty, what a relief
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Offline Halex

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Re: WARRANTY
« Reply #8 on: August 13, 2011, 05:33:21 am »
BIG RELIEF

Always worry when ihear there are problems.

Hope you have lots food in your frezzer, otherwise maybe dh can take you out.

hally
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Offline Frozzie

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Re: WARRANTY
« Reply #9 on: August 13, 2011, 08:38:02 am »
oh so sorry to hear that yvette and I hope you get it all sorted out quickly!!  Try and enjoy your weekend anyway  :)
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Offline Yvette

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Re: WARRANTY
« Reply #10 on: August 13, 2011, 09:28:24 am »
Thanks Frozzie I feel better now I know it's under warranty.

Hally I do have a bit in the freezer, I will have to remember how to cook again without the TM
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Offline faffa_70

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Re: WARRANTY
« Reply #11 on: August 13, 2011, 10:58:11 am »
out of curiosity Yvette, what is the problem with your TMX?
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Kathryn - Perth WA :)
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Offline Yvette

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Re: WARRANTY
« Reply #12 on: August 13, 2011, 11:38:14 am »
Faffa it says error 69. It wont just mix, the heating will not turn off. I was trying to make banana bread and dede choc crunch today and the temperature keeps coming on and cooking instead of mixing. It also mucked up during the week which I though I fixed but after today I will be ringing Ho on monday.
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Offline Cornish Cream

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Re: WARRANTY
« Reply #13 on: August 13, 2011, 11:42:24 am »
Sorry to hear that your TM is playing up Yvette,thank goodness it's under warranty.
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Denise...Buckinghamshire,U.K.
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Offline cookie1

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Re: WARRANTY
« Reply #14 on: August 13, 2011, 11:47:41 am »
How horrid for you. I hope it can be fixed easily.
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