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Author Topic: Good Consultant Stories  (Read 63065 times)

Offline gertbysea

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Re: Good Consultant Stories
« Reply #30 on: October 18, 2012, 09:17:46 am »
Quote from: judydawn on October 18, 2012, 08:40:19 am
Gretchen, you need to read Rule 6.2 I think ;)

Noted JD . Thermothingy

Gert
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Gretchen in Cairns, Australia

Life is like an onion; you peel off one layer at a time and sometimes you weep. Carl Sandburg.

Offline Yvette

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Re: Good Consultant Stories
« Reply #31 on: October 19, 2012, 12:02:06 am »
Glad you are feeling better Mich
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Offline gertbysea

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Re: Good Consultant Stories
« Reply #32 on: October 22, 2012, 07:36:52 am »
Being without my Thermothingy is worse than I thought! No word.

Gert
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Gretchen in Cairns, Australia

Life is like an onion; you peel off one layer at a time and sometimes you weep. Carl Sandburg.

Offline Emme

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Re: Good Consultant Stories
« Reply #33 on: October 22, 2012, 08:31:49 am »
Hope you will be re-united with it soon Gert.  I have not had my machine very long but I would sure miss it if it had to go away.

Marie
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Offline gertbysea

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Re: Good Consultant Stories
« Reply #34 on: October 23, 2012, 12:29:12 am »
You are not going to believe this.

Tamera from HO in Perth rang me at 0850 this morning to tell me that my consultant had Expressed my  Thermothingy via TNT. To Brisbane and as soon as the technician  had a look at it she would be getting back to me directly or via my consultant to tell me what they were doing.

It would have been  0650 for her in Perth.  We now know that  HO in Perth at least put an employee on early to cater for the East Coast customers.

Tamera was lovely, bright , cheerful and informative.  How refreshing.

Gert
« Last Edit: October 23, 2012, 12:31:25 am by Gertbysea »
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Gretchen in Cairns, Australia

Life is like an onion; you peel off one layer at a time and sometimes you weep. Carl Sandburg.

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Re: Good Consultant Stories
« Reply #35 on: October 23, 2012, 12:36:09 am »
Lucky you Gert  ;D

And refreshing to hear something positive  ;D
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Offline obbie

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Re: Good Consultant Stories
« Reply #36 on: October 23, 2012, 01:35:42 am »
Wow, thats amazing Gert
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My Thermomix,  Kitchen Aid, Pizza oven, Nu Wave 5 in 1, Spatulas, all brings love, laughter, happiness, and great food  to my kitchen.

http://obbieskitchen.wordpress.com/
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Offline Yvette

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Re: Good Consultant Stories
« Reply #37 on: October 23, 2012, 01:47:30 am »
That's good Gert hopefully you will have it back soon  ;D ;D
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Offline gertbysea

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Re: Good Consultant Stories
« Reply #38 on: October 23, 2012, 11:15:07 am »
And just before Tamera left work today she phoned me to tell me she had not been able to get in touch with the technician but would  phone me with my news as soon as she heard back from him.

Well done.

Gert
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Gretchen in Cairns, Australia

Life is like an onion; you peel off one layer at a time and sometimes you weep. Carl Sandburg.

Offline KarenH

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Re: Good Consultant Stories
« Reply #39 on: October 23, 2012, 11:45:52 am »
My TMX was playing up last week, showing error 52 everytime we clicked the lid on.  After reading the thread here about error 52 possibly being related to moisture, we tried to dry it out that evening and overnight, but no luck getting it working.  We rang HO in Perth on Friday mid-morning, and had the TMX to the technician by Fri afternoon. 

First thing Mon morning it was all fixed, ready to be collected.  Loose connection apparently.  Free of charge.

Wonderful service.

Thanks HO and special thanks to Monika and Cez (SA TMX people)
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Karen in Adelaide

Offline judydawn

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Re: Good Consultant Stories
« Reply #40 on: October 23, 2012, 12:52:02 pm »
Good news Karen, life can return to normal now it's back.
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Judy from North Haven, South Australia

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Offline obbie

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Re: Good Consultant Stories
« Reply #41 on: October 24, 2012, 04:57:04 am »
wonder if HO ever looks at this..
Hope you get it back soon Gert... :)
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My Thermomix,  Kitchen Aid, Pizza oven, Nu Wave 5 in 1, Spatulas, all brings love, laughter, happiness, and great food  to my kitchen.

http://obbieskitchen.wordpress.com/
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Offline gertbysea

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Re: Good Consultant Stories
« Reply #42 on: October 26, 2012, 04:50:59 am »
Today I received an email rather than a phone call from Tamera in HO. I guess the honeymoon is over. LOL!

My Thermothingy will be dispatched with TNT from  Briabane on Mondays afternoon.

Tamera is now working on the Quote which she is trying to have discounted due to the long  delay.

I am imagining  big price. 

Gert
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Gretchen in Cairns, Australia

Life is like an onion; you peel off one layer at a time and sometimes you weep. Carl Sandburg.

Offline Yvette

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Re: Good Consultant Stories
« Reply #43 on: October 26, 2012, 05:13:40 am »
Hopefully you will get it on Tuesday Gert  ;) ;)
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Offline gertbysea

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Re: Good Consultant Stories
« Reply #44 on: October 26, 2012, 05:45:15 am »
Quote from: Yvette on October 26, 2012, 05:13:40 am
Hopefully you will get it on Tuesday Gert  ;) ;)

That would  be miraculous. Packages take forever to get to the far north.

Gert

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Gretchen in Cairns, Australia

Life is like an onion; you peel off one layer at a time and sometimes you weep. Carl Sandburg.
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